:root{font-family:system-ui,-apple-system,"Segoe UI",sans-serif;color:#193132;background:#f3f5f3;font-size:16px;line-height:1.5}*{box-sizing:border-box}body{margin:0}.safety{background:#dfeddf;color:#244526;text-align:center;padding:11px 20px;font-size:.88rem;font-weight:600}main{max-width:1170px;margin:0 auto;padding:35px 28px}header{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:22px}h1{font-size:1.8rem;letter-spacing:-.04em;margin:5px 0}h2{font-size:1.35rem;line-height:1.35;margin:12px 0}.eyebrow{font-size:.7rem;letter-spacing:.13em;font-weight:700;color:#567773;margin:0}.card{background:white;border:1px solid #dbe4df;border-radius:16px;padding:26px;box-shadow:0 5px 20px #143b2c03}.login{max-width:490px;margin:35px auto}.muted,.hint,dt{color:#627472}.hint{font-size:.83rem}.muted{font-size:.95rem}label{display:block;font-weight:600;font-size:.88rem;margin-bottom:7px}input,select,button{font:inherit;border-radius:8px}input,select{width:100%;padding:11px 12px;border:1px solid #b7c9c0;background:white;color:#193132}input{margin-bottom:18px}button{padding:11px 18px;cursor:pointer;background:#20594c;color:white;border:1px solid #20594c;font-weight:600;font-size:.9rem}button:hover:not(:disabled){background:#164237}button:disabled{opacity:.45;cursor:default}.secondary{background:white;color:#20594c;border-color:#c4d5cd}.secondary:hover:not(:disabled){background:#eaf1ec}button:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid #79bfa5;outline-offset:3px}form button{width:100%;margin-top:3px}#identity{display:flex;align-items:center;gap:14px;font-size:.9rem}.campaign{display:grid;grid-template-columns:1fr auto;align-items:end;gap:12px 24px;margin-bottom:22px}.campaign p{grid-column:1/-1;margin:0}.columns{display:grid;grid-template-columns:1.7fr 1fr;gap:22px}.contact{min-height:390px}.card-top{display:flex;justify-content:space-between;align-items:center}.badge{font-size:.8rem;background:#edf3ef;border-radius:30px;padding:5px 12px}.phone{font-size:1.55rem;letter-spacing:.02em;margin:10px 0 24px}dl{display:flex;gap:38px;margin-bottom:23px}dt{font-size:.8rem}dd{margin:4px 0;font-weight:600}.notice{border-left:3px solid #6a9b85;background:#f0f5f1;padding:12px 15px;font-size:.9rem}.notice.early{background:#fff5dc;border-color:#c99731}.actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:26px}#empty{padding:20px 0 35px}#history{list-style:none;padding:0;margin:20px 0}#history li{border-bottom:1px solid #e4ebe6;padding:12px 0;font-size:.9rem}#history span{display:block;color:#627472;font-size:.8rem;margin-top:3px}#message{color:#86421a;background:#fff1df;border-radius:8px;padding:12px 16px}#message:empty{display:none}#call-id{overflow-wrap:anywhere}footer{font-size:.8rem;color:#627472;margin-top:25px}[hidden]{display:none!important}@media(max-width:760px){main{padding:24px 16px}.columns{grid-template-columns:1fr}header{align-items:start;flex-direction:column}h1{font-size:1.5rem}.card{padding:21px}.campaign{grid-template-columns:1fr}.campaign p{grid-column:auto}.actions button{width:100%}.phone{font-size:1.3rem}}
fieldset{border:0;padding:0;margin:0;min-width:0}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.checkbox{display:flex;gap:10px;align-items:flex-start;margin-top:22px}.checkbox input{width:auto;margin:5px 0 0;flex-shrink:0}.table-scroll{overflow-x:auto}.metrics{width:100%;border-collapse:collapse;font-size:.86rem}.metrics th,.metrics td{padding:12px 7px;text-align:left;border-bottom:1px solid #dbe4df}.metrics th{color:#627472}.change-list{padding-left:18px;font-size:.83rem;overflow-wrap:anywhere}.change-list li{margin:15px 0}.change-list p{color:#627472;margin:5px 0}#dates{margin-top:28px}a{color:#20594c}@media(max-width:760px){.form-grid{grid-template-columns:1fr;gap:0}}
textarea{font:inherit;display:block;width:100%;resize:vertical;border:1px solid #b7c9c0;border-radius:8px;padding:11px 12px;color:#193132}.saved-note{white-space:pre-wrap;overflow-wrap:anywhere}textarea:focus-visible{outline:3px solid #79bfa5;outline-offset:3px}
.team-panel{margin-top:24px}.team-panel .card-top{gap:18px;flex-wrap:wrap;margin-bottom:18px}.team-table td{vertical-align:top}.team-table small{display:block;color:#627472;font-size:.76rem;margin-top:6px}.team-table details{min-width:130px}.team-table summary{cursor:pointer;color:#20594c}.team-table ol{padding-left:18px;max-width:270px}.team-table li{margin:8px 0;overflow-wrap:anywhere}.team-attention{color:#86421a;font-weight:600}
.campaign-control { margin: 20px 0; }
.campaign-control .change-list { max-height: 180px; overflow: auto; }

/* ===== Рабочее место менеджера по образцу CloudTalk Dialer ===== */
body.dialer{--blue:#2450ff;--ink:#1f2a3a;--muted:#6b7688;--line:#e6eaf0;--panel:#fff;--bg:#fff;background:var(--bg);color:var(--ink);font-size:14px;line-height:1.4}
body.dialer .safety{display:flex;justify-content:space-between;align-items:center;background:#22272b;color:#fff;font-size:15px;font-weight:600;padding:12px 20px;text-align:left}
body.dialer[data-phone-mode="sip"] .safety{background:#5d1c1c}
.safety-icon{opacity:.6;font-size:20px}
body.dialer #message{margin:8px 20px}
body.dialer .login{margin-top:60px}
.topbar{display:flex;align-items:center;gap:22px;height:64px;padding:0 20px;background:#fff;border-bottom:1px solid var(--line)}
.logo{width:32px;height:32px;border-radius:50%;background:var(--blue);color:#fff;font-size:20px;font-weight:700;display:grid;place-items:center;flex-shrink:0;font-family:Georgia,serif}
.topbar-campaign{font-size:15px;color:var(--ink);min-width:140px;display:flex;flex-direction:column;line-height:1.2}
.topbar-sub{font-size:11px;color:var(--muted)}
.topstate{flex:1;text-align:center;font-size:14px;color:var(--ink)}
.top-actions{display:flex;gap:10px;align-items:center;margin-left:auto}
.top-button{font:inherit;font-size:15px;border:1px solid #dfe4ec;background:#fff;color:#4b586c;border-radius:10px;padding:11px 18px;font-weight:500}
.top-button:hover:not(:disabled){background:#f3f5f9}
.top-button .glyph{font-size:13px;margin-right:4px}
.top-actions .manager{color:var(--muted);font-size:13px;margin-left:12px;white-space:nowrap;display:inline-flex;gap:14px;align-items:center}
.top-actions .manager a{color:var(--muted)}
.link-button{background:none;border:0;padding:0;color:var(--muted);font-size:13px;font-weight:400;text-decoration:underline}
.link-button:hover:not(:disabled){background:none;color:var(--ink)}
.screen{max-width:1100px;margin:0 auto;padding:30px 20px}
.screen-head h2{margin:0 0 6px;font-size:22px}
.campaign-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:16px;margin-top:22px}
.campaign-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:18px;display:flex;flex-direction:column;gap:10px;box-shadow:0 2px 10px #1f2a3a0a}
.campaign-card h3{margin:0;font-size:16px;min-height:42px;line-height:1.3}
.campaign-card .counters{display:flex;gap:16px;font-size:12px;color:var(--muted)}
.campaign-card .counters b{display:block;font-size:22px;color:var(--ink);font-weight:600}
.campaign-card .paused{color:#b94f58;font-size:12px}
.campaign-card button{margin-top:auto;background:var(--blue);border-color:var(--blue);color:#fff;font-weight:600;border-radius:10px;padding:11px 15px}
.campaign-card button:hover:not(:disabled){background:#1a3fd8}
body.dialer main.workspace{max-width:none;margin:0;padding:0;display:grid;grid-template-columns:minmax(260px,24%) minmax(0,1fr) minmax(300px,21%);min-height:calc(100vh - 116px);width:100%}
.queue{border-right:1px solid var(--line);overflow:auto;padding:0 10px 10px}
.queue-title{display:flex;justify-content:space-between;align-items:center;padding:16px 10px 12px;font-size:16px;font-weight:500;border-bottom:1px solid var(--line);margin-bottom:8px}
.mini{font:inherit;font-size:12px;padding:6px 10px;border-radius:8px;border:1px solid #dfe4ec;background:#fff;color:#4b586c;font-weight:500}
.queue-list{list-style:none;margin:0;padding:0}
.queue-row{display:grid;grid-template-columns:38px 1fr;gap:12px;align-items:center;padding:12px 10px;border-radius:12px;border:1px solid transparent;margin-bottom:4px;min-height:64px}
.queue-row.active{background:#eef3ff;border-color:#b8c8ff}
.queue-row .state{grid-column:1/-1;display:flex;justify-content:space-between;align-items:center;background:#fff;border-radius:8px;padding:6px 10px;font-size:13px;color:var(--ink)}
.queue-row .state .dot{width:16px;height:16px;border-radius:4px;background:#4b586c;display:inline-grid;place-items:center;color:#fff;font-size:10px;margin-right:6px}
.queue-row .state .dots{color:#c5ccd8;letter-spacing:2px}
.avatar{width:38px;height:38px;border-radius:50%;background:#dfe5ee;color:#5a677b;font-weight:600;font-size:13px;display:grid;place-items:center;position:relative;text-transform:uppercase}
.avatar .flag{position:absolute;right:-2px;bottom:-2px;width:14px;height:10px;border-radius:2px;border:1px solid #fff;background:linear-gradient(#000 0 33%,#d00 33% 66%,#ffce00 66%);font-size:0}
.avatar.big{width:40px;height:40px}
.row-main{min-width:0;line-height:1.3}
.row-name{font-weight:500;color:var(--ink);overflow-wrap:anywhere}
.row-sub{color:#4b586c;font-size:13px;display:flex;gap:12px;flex-wrap:wrap}
.row-sub .time{color:var(--muted)}
.queue-footer{padding:10px;color:var(--muted);font-size:11px;margin:0}
.client{display:grid;grid-template-columns:minmax(320px,38%) minmax(0,1fr);min-width:0;background:#fff}
.client-info{border-right:1px solid var(--line);padding:16px 20px}
.panel-title{font-size:16px;font-weight:500;color:var(--ink);padding:0 0 12px;border-bottom:1px solid var(--line);margin:0 0 16px}
.client-head{display:flex;gap:12px;align-items:center;padding-bottom:14px;border-bottom:1px solid var(--line);margin-bottom:8px}
.client-name{font-size:15px;font-weight:500;overflow-wrap:anywhere}
.kommo{display:inline-flex;align-items:center;gap:6px;color:var(--blue);text-decoration:none;font-size:14px;margin-top:2px}
.kommo.muted-link{color:var(--muted);font-size:12px}
.kommo-mark{width:14px;height:14px;border-radius:3px;background:#ff5f5f;color:#fff;font-size:10px;display:grid;place-items:center;font-weight:700}
.client-row{display:grid;grid-template-columns:18px 112px minmax(0,1fr);gap:10px;align-items:start;padding:9px 0;font-size:14px;color:var(--ink)}
.client-row b{white-space:nowrap}
.client-row .ico{color:#9aa4b5;font-size:12px;text-align:center}
.client-row .label{color:#4b586c}
.client-row b{font-weight:500}
.tags{display:flex;flex-wrap:wrap;gap:6px}
.tag{display:inline-block;background:#eef1f6;border-radius:14px;padding:5px 10px;font-size:12px;color:#4b586c}
.client-info .notice{margin:12px 0 6px;font-size:12px;border-left-color:#b8c8ff;background:#f3f6ff}
.empty-client{padding:20px 0}
.activity{padding:16px 22px;min-width:0}
.activity-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px 20px;box-shadow:0 2px 10px #1f2a3a08}
.activity-card .panel-title{border-bottom:0;padding-bottom:6px;margin-bottom:6px}
.events{list-style:none;margin:0;padding:0}
.events li{display:grid;grid-template-columns:22px 1fr auto;gap:10px;align-items:center;padding:12px 0;border-bottom:1px solid #f0f2f6;color:var(--ink);font-size:14px}
.events li:last-child{border-bottom:0}
.events .ev-ico{width:20px;height:20px;border-radius:6px;background:#e8e5f5;color:#6b5fb5;display:grid;place-items:center;font-size:11px}
.events .ev-main{min-width:0;display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.events .ev-badge{font-size:10px;text-transform:uppercase;border:1px solid var(--line);border-radius:8px;padding:3px 8px;color:#8b96a6;background:#fafbfd}
.events .ev-note{grid-column:2/-1;color:var(--muted);font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere;margin-top:-6px}
.events time{color:#4b586c;font-size:13px;white-space:nowrap}
.events .empty{color:var(--muted);font-size:13px;display:block}
.events li.empty-row,.calls li.empty-row{display:block;grid-template-columns:none;text-align:center;color:var(--muted);font-size:13px;line-height:1.45;padding:18px 12px;border-bottom:0}
.right{border-left:1px solid var(--line);padding:16px 20px;min-width:0;position:sticky;top:0;max-height:calc(100vh - 116px);overflow:auto}
.call-card{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:0 2px 10px #1f2a3a08;min-height:320px;display:flex;flex-direction:column}
.call-head{padding:20px 14px 12px;border-bottom:1px solid var(--line);text-align:center}
.call-contact{font-size:15px;color:var(--ink);overflow-wrap:anywhere}
.timer{display:inline-block;margin-top:8px;border-radius:12px;background:#f3b52a;color:#fff;font-weight:700;font-variant-numeric:tabular-nums;padding:4px 9px;font-size:12px}
.phone-status{margin:8px 0 0;font-size:12px;color:var(--muted);min-height:16px}
.call-buttons{display:flex;justify-content:center;gap:8px;padding:14px 0 4px;flex-wrap:nowrap}
.call-button{width:34px;height:34px;flex-shrink:0;border-radius:10px;padding:0;display:grid;place-items:center;font-size:15px;border:1px solid #dfe4ec;background:#fff;color:#4b586c}
.call-button:hover:not(:disabled){background:#f3f5f9}
.call-button:disabled{opacity:.35}
.call-button.green{background:#2cc56c;color:#fff;border-color:#2cc56c}.call-button.green:hover:not(:disabled){background:#24ad5e}
.call-button.red{background:#ff4450;color:#fff;border-color:#ff4450}.call-button.red:hover:not(:disabled){background:#e63a45}
.call-button.green[aria-pressed="true"]{background:#ffe1e2;border-color:#f6c3c6;color:#b94f58}
.call-placeholder{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:#64748b;font-size:13px;padding:40px 24px}
.call-placeholder .orb{width:64px;height:64px;border-radius:50%;background:#fff;box-shadow:0 8px 24px #1f2a3a1a;display:grid;place-items:center;margin-bottom:22px;position:relative}
.call-placeholder .orb:before{content:"";width:40px;height:40px;border-radius:50%;background:linear-gradient(145deg,#7f8bff,#2450ff)}
.call-placeholder .orb:after{content:"";position:absolute;right:9px;bottom:10px;width:12px;height:12px;border-radius:50%;background:#dfe5ee}
.wrap{padding:16px 14px}
.wrap h3{margin:0 0 4px;font-size:15px;font-weight:500}.mandatory{font-size:12px;color:var(--muted);margin:0 0 12px}
.dispositions{display:flex;flex-wrap:wrap;gap:7px}
.dispositions button{padding:7px 9px;border-radius:13px;font-size:10px;font-weight:700;border:1px solid #dbe2eb;background:#fff;color:#536278;text-transform:uppercase}
.dispositions button.cyan{background:#dff7fa;color:#14879b;border-color:#c7eef3}.dispositions button.lime{background:#edfad4;color:#6c9d20;border-color:#d9efb8}.dispositions button.orange{background:#fff1d8;color:#b67c20;border-color:#f6dfaf}.dispositions button.blue{background:#e0efff;color:#327bbd;border-color:#c9e2ff}.dispositions button.red{background:#ffe1e2;color:#b94f58;border-color:#f6c3c6}.dispositions button.gray{background:#f5f6f8;color:#7d858f;border-color:#edf0f4}.dispositions button.violet{background:#efe6fb;color:#6f42c1;border-color:#dccdf3}
.calls .badge-result.violet{background:#efe6fb;color:#6f42c1;border-color:#dccdf3}
.dispositions button[aria-pressed="true"]{outline:3px solid var(--blue);outline-offset:1px}
.notes{margin-top:14px;border-top:1px solid #edf0f4;padding-top:13px}.notes h4{margin:0 0 6px;font-size:13px;font-weight:500}
.notes textarea{width:100%;min-height:56px;border:1px solid #dfe4ec;border-radius:8px;resize:vertical;padding:8px;font:inherit;color:var(--ink);font-size:13px}
body.dialer footer{font-size:11px;color:var(--muted);padding:8px 20px;margin:0;border-top:1px solid var(--line)}
#call-id{overflow-wrap:anywhere;font-size:11px;margin:6px 0 0}
#delivery-status{margin:10px 0 0}
@media(max-width:1100px){body.dialer main.workspace{grid-template-columns:28% 1fr 26%}.client{grid-template-columns:1fr}.client-info{border-right:0;border-bottom:1px solid var(--line)}}
@media(max-width:760px){body.dialer main.workspace{display:block}.queue,.client,.right{border:0;border-bottom:1px solid var(--line)}.client{display:block}.topbar{height:auto;flex-wrap:wrap;padding:10px 16px;gap:10px}.topstate{order:4;flex-basis:100%;text-align:left}.campaign-cards{grid-template-columns:1fr}.call-card{min-height:0}}

/* ===== Дополнения: бренд, иконки, список сессии, перезвон, анимация списка ===== */
.brand{display:inline-flex;align-items:center;gap:8px;color:var(--ink);font-weight:600;font-size:15px;white-space:nowrap}
.brand-mark{width:28px;height:28px;object-fit:contain}
.brand-name{letter-spacing:.01em}
.login-error{color:#b94f58;background:#ffe1e2;border-radius:8px;padding:10px 12px;font-size:13px;margin:12px 0 0;text-align:center}
.brand.big{display:flex;flex-direction:column;align-items:center;gap:4px;margin-bottom:18px;width:100%}
.brand.big .brand-mark{width:44px;height:44px}
.brand.big .brand-name{font-size:22px}
.brand-sub{font-size:12px;color:var(--muted);font-weight:400}
.top-button .glyph,.next .glyph{width:14px;height:14px;fill:currentColor;vertical-align:-2px;margin-right:6px}
.inline-icon{width:14px;height:14px;fill:currentColor;vertical-align:-2px;margin-right:6px}
.queue-row .state .dot svg{width:10px;height:10px;fill:#fff}
.call-button svg{width:18px;height:18px;fill:currentColor}
.queue-row.preview{opacity:.62}
.queue-row.preview .row-name:after{content:"в общей очереди";display:inline-block;margin-left:8px;font-size:10px;color:var(--muted);font-weight:400;border:1px solid var(--line);border-radius:8px;padding:1px 6px;vertical-align:middle}
.queue-row.enter{animation:rowIn .45s ease-out}
@keyframes rowIn{from{opacity:0;transform:translateY(-8px);background:#fff8e1}to{opacity:1;transform:none}}
.queue-row.leave{animation:rowOut .35s ease-in forwards}
@keyframes rowOut{to{opacity:0;transform:translateX(-12px);height:0;padding-top:0;padding-bottom:0;margin:0}}
.queue-row .callback-tag,.callback-notice{background:#fff1d8;color:#8a5a00;border:1px solid #f3d9a4;border-radius:8px;font-size:12px;padding:4px 8px}
.queue-row .callback-tag{grid-column:1/-1;font-weight:500}
.callback-notice{margin:10px 0;padding:10px 12px;font-size:13px;font-weight:500}
.callback-box{margin-top:14px;border-top:1px solid #edf0f4;padding-top:12px}
.callback-box label{font-size:13px;font-weight:500;margin-bottom:6px}
.callback-box input{width:100%;padding:8px;border:1px solid #dfe4ec;border-radius:8px;margin:0;font-size:13px}
.session-calls{margin-top:16px}
.panel-title.small{font-size:14px;margin-bottom:8px;border-bottom:0;padding-bottom:0}
.panel-title .count{color:var(--muted);font-weight:400}
.calls{list-style:none;margin:0;padding:0}
.calls li{display:grid;grid-template-columns:1fr auto;gap:4px 8px;align-items:center;padding:9px 0;border-bottom:1px solid #f0f2f6;font-size:13px}
.calls li.editing{background:#f3f6ff;border-radius:8px;padding:9px 8px;margin:0 -8px}
.calls .c-name{font-weight:500;overflow-wrap:anywhere}
.calls .c-meta{grid-column:1/-1;color:var(--muted);font-size:12px;display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.calls .c-note{grid-column:1/-1;color:#4b586c;font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere}
.calls .badge-result{font-size:10px;text-transform:uppercase;border-radius:8px;padding:3px 7px;font-weight:700;border:1px solid #dbe2eb;color:#536278;background:#fff}
.calls .badge-result.cyan{background:#dff7fa;color:#14879b;border-color:#c7eef3}.calls .badge-result.lime{background:#edfad4;color:#6c9d20;border-color:#d9efb8}.calls .badge-result.orange{background:#fff1d8;color:#b67c20;border-color:#f6dfaf}.calls .badge-result.blue{background:#e0efff;color:#327bbd;border-color:#c9e2ff}.calls .badge-result.red{background:#ffe1e2;color:#b94f58;border-color:#f6c3c6}.calls .badge-result.gray{background:#f5f6f8;color:#7d858f;border-color:#edf0f4}
.calls .empty{color:var(--muted);grid-column:1/-1}
.edit-actions{display:flex;gap:8px;margin-top:12px}
.mini.primary{background:var(--blue);border-color:var(--blue);color:#fff}

.next{width:100%;margin:22px 0 6px;background:var(--blue);border-color:var(--blue);color:#fff;font-weight:700;border-radius:8px;padding:11px}
.next:disabled{opacity:.42}